Q1 2026

Q2 2026

Q3 2026

Q4 2026

Quarterly Roadmap

Ability to schedule and post to GMB. Currently need to use a different tool for this and would be nice to have it all in one place.

Planned

General

Post to GMB

Bogdan Smal

Would be great if we could 1-click share reviews to social networks. Rather than downloading, then uploading each time.

Ce serait bien si nous pouvions partager les avis sur les réseaux sociaux en un seul clic. Plutôt que de télécharger, puis de charger à chaque fois.

Possibilité de publier directement les images de l'examen sur FB/Instagram

In Progress

Ability to directly post review images to FB/Instagram

Luke Kelly

Please allow us to easily collect and display video reviews/testimonials on both desktop and mobile. I'd personally say Trust is your biggest competitor with this and they do it very well, so match or surpass the way they handle videos and you'll be golden!

Salli meidän kerätä ja näyttää videoarvosteluja ja suositteluja helposti sekä työpöydällä että mobiililaitteilla. Henkilökohtaisesti sanoisin, että Trust on suurin kilpailijanne tässä asiassa, ja he tekevät sen erittäin hyvin, joten vastaa heidän tapaansa käsitellä videoita tai ylitä se, niin olet kultainen!

Video suosittelut

Video Testimonials

STEVE SOLER

Creating a user &amp; testing permissions - gave myself ONLY read access, but was able to create a campaign. Wasn’t able to delete the campaign, however. Read-only shouldn’t be able to create anything. User permissions are very confusing. Any user can do whatever actions they have access to to any location.To fix this: 1. Make named access permissions that make sense. Ex: Viewer, Responder, Manager, Admin, etc. Allow Agency to specify what access they have in plain English (i.e., can respond to reviews, create campaigns, edit settings)<ol start="2"><li>Make access flexible for locations: Give access to entire organization, or 1 or more locations (selectable)</li></ol>This is a really basic requirement of most SaaS apps. You developed this feature around your CRUD API, but it doesn’t make sense to end-users! There are some unexpected behaviors around the permissions select boxes (described above).

Creando un usuario y probando los permisos - me di SOLO acceso de lectura, pero pude crear una campaña. Sin embargo, no pude eliminar la campaña. Sólo lectura no debería ser capaz de crear nada. Los permisos de usuario son muy confusos. Cualquier usuario puede realizar cualquier acción a la que tenga acceso en cualquier ubicación.Para arreglar esto: 1. Haz permisos de acceso con nombre que tengan sentido. Por ejemplo: Observador, Respondedor, Gestor, Administrador, etc. 2. Permitir que la Agencia especifique el acceso que tienen en inglés sencillo (es decir, pueden responder a las revisiones, crear campañas, editar la configuración).<ol start="2"><li>Flexibilice el acceso a las ubicaciones: Dar acceso a toda la organización, o a 1 o más ubicaciones (seleccionable)</li></ol>Este es un requisito básico de la mayoría de las aplicaciones SaaS. Desarrollaste esta función en torno a tu API CRUD, ¡pero no tiene sentido para los usuarios finales! Hay algunos comportamientos inesperados en torno a los cuadros de selección de permisos (descritos anteriormente).

Corrección y mejora de los permisos de usuario

Completed

Fix & Enhance User Permissions

Patrick

Extra widget to use in an email signature
What companies usually also find important is that there is a review widget that you can place in an e-mail signature linked to an employee. As a reseller of review software, this could be an extra income.

Extra widget to use in an email signature

Tom Lemmens

Currently, users will be blocked from logging in if their trial ends. It's better to downgrade the plan to retain the customer automatically.

Actuellement, les utilisateurs ne peuvent plus se connecter si leur période d'essai se termine. Il est préférable de rétrograder le plan pour conserver automatiquement le client.

Passer automatiquement à un plan gratuit s'il y en a un de disponible.

Automatically switch to a free plan if one is available.

Support Team

I thought of something really cool and I'm not sure if this exists. But I noticed you have sentiment analysis which is cool. But what if we can take AI further and actually use it to help a business figure out what their strengths and weaknesses are among all of their reviews. Imagine a business with 200 reviews. And about half of them are either four stars and below. Well we want to figure out if our business is doing something that is not allowing us to achieve five stars right? And most of the time, it could be that one thing that keeps being repeated by customers that owners may have overlooked. I suggest using AI to say something like, "read all of these comments and tell me how I can improve my business" or "Tell me the three main things that I need to do right now that customers complain the most about".

A way for clients to analyze all of their reviews via AI

john

Business leaders rarely have time to connect to our platform and analyze customer feedback in detail. We could solve this challenge by sending them innovative reports powered by AI.Using AI, we could automatically analyze reviews over specific periods, to extract key strategic insights:<ul><li>Strengths to leverage</li><li>Priority areas for improvement</li><li>Field team performance and satisfaction</li><li>Emerging trends and customer needs</li><li>Product and service improvements</li><li>...</li></ul>Our clients could receive a clear, structured and actionable summary of customer feedback in their inbox each month / week. This approach positions us beyond a marketing tool = we could become a strategic co-pilot for business leaders and their teams. What do you think about this idea?

Smart Reporting (powered by AI)

Seb Gardies

Can you have a feature that shows the reviews that were removed from Google, Facebook, Yelp or Tripadvisor. See my attachement to explain.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0194b351-8a64-7223-b3c2-1ebd1386feb2.png" data-width="100%" data-align="left">

Sync All Reviews to track if any have been removed on all platfroms

Joe C

Customs CSS field, similar to the request review form available for customisation of widgets.

Custom CSS for widgets

Jamie Southerland

Revenue share with EMR but allows agencies to resell the platform to other agencies under their own brand. Agencies will be able to come up with their pricing as long as EMR is returned the base fee to cover costs and protect the platform.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01923f72-6928-78db-b860-7d5fd54169d1.jpg" data-width="100%" data-align="left">

Allow Agencies to Resell White-label To Other Agencies

mannie@embedmyreviews.com

What do you guys think about a integration for NGO like "we plant a tree for every review"?Incentives for Reviews are against TOS of Google.<ul><li>This would work as incentive → Better results for our clients → less churnrate, happy clients</li></ul><ul><li>For each tree we pay 1 Dollar → Sell it to our clients for 2 Dollar which is still extremely cheap → Increase margin and profit for us!</li><li>we do something good</li></ul>Here you pay 1 Dollar for each tree and you get a certificate in the name of the person which gave the review (tree will be planted in their name).This certificate should be pulled automatically into our clients subaccount, that they can give it to their clients.There should also be a function (in custom plans) to activate/deactivate connection to the NGO from this post (or a better one).Fully automated integration:New review -&gt; Datapush to NGO -&gt; they plant the tree and give certificate and this we pull back into our clients subaccount.<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://onetreeplanted.org/pages/business-sustainability">https://onetreeplanted.org/pages/business-sustainability</a>

NGO plant a tree - Automated integration (more reviews, less churnrate, higher margin+profit, protect nature)

HEHO87

<img data-width="100%" data-align="left" data-featurebase-content-key="6616e26ec013a515ab2eecba/post/68f26fa9e0b8afb34776f48a/0199f2fa-31a9-75ff-9786-3fabd1e2a351/b64u-YnJhbmNoaW5nLmpwZw.jpeg" data-featurebase-content-filename="branching.jpg" src="https://6616e26ec013a515ab2eecba.featurebase-attachments.com/c/post/68f26fa9e0b8afb34776f48a/0199f2fa-31a9-75ff-9786-3fabd1e2a351/b64u-YnJhbmNoaW5nLmpwZw.jpeg?X-Amz-Expires=3600&amp;X-Amz-Date=20260224T010000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260224%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=1837c2666d88e7d6c8b68cfa672f1e6223c5340f1b73f136063c2660725f725a">I would love to have the ability to make dynamic questions for the new AI Review Assistant feature. This powerful feature brings us the possibility to create more individual reviews. Which are versatile and less impression to be “AI” created. It also would create more specific reviews if for example the client has different services. Another benefit is to let us create GEO or SEO optimized reviews if we need them for a specific service and area. This would enhance the powerful feature and would bring it to another level.

Dynamic Questions (Branching) for AI Review Assistant

Torsten

Custom Domains for Customers, with ability to assign a feedback form to the rootExample: With the current customer custom domain workaround (say that 10 times fast), we can map embedmyreviews.com/review/customer-name (i.e. <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://www.customer.com">www.customerdomain.com</a> to <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://reviews.cucstomer.com">reviews.customerdomain.com</a>), but this creates a URL like <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://reviews.customer.com/review/customer-name/">https://reviews.customerdomain.com/review/customer-name/</a> It would be better to be able to assign a feedback form to the customer’s root domain, e.g., <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://embedmyreviews.com/review/customer-name">embedmyreviews.com/review/customer-name</a> —&gt; <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://reviews.cucstomer.com">reviews.customerdomain.com</a>This is better for branding and simpler for them to remember, and it would also help with migrations from <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://GRADE.US">GRADE.US</a>, as they offer this functionality. For the bonus round here, <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://GRADE.US">GRADE.US</a> also allows you to put the “review stream” (basically a social proof widget) under the feedback form. Customers love it…

Custom Domains for Customers, with ability to assign a feedback form to the root

Peter Downie

<h3></h3>The Problem: As EMR scales, manual support becomes a bottleneck for development. Users need instant answers, but giving everyone access to the full documentation poses a security and clarity risk (e.g., end-users seeing agency-level strategies or partner commissions). The Solution: Implement a native AI Support system based on RAG (Retrieval-Augmented Generation) with three distinct permission levels. This ensures the right person gets the right information without overwhelming Mannie. Proposed Structure:<ol><li>Agency Agent (Full Access):<ul><li>Scope: Entire documentation (technical setup, API, agency billing, marketing &amp; commercial strategies).</li><li>Audience: Agency owners only. </li></ul></li><li>Sales Partner Agent (The Middle-man):<ul><li>Scope: Partner-specific documentation, sales scripts, commission structures, and lead management tools.</li><li>Goal: Make partners autonomous in their sales process without exposing sensitive agency-owner data. </li></ul></li><li>Customer Agent (End-User):<ul><li>Scope: "How-to" guides and end-user features only.</li><li>Key Feature: Should be "white-labelable" or customizable, allowing us (Agencies) to train it with our own specific data to support our direct clients.</li></ul></li></ol> Technical Requirements &amp; Benefits:<ul><li>Multimodality: Integration with models like Gemini to allow users to upload screenshots for instant visual troubleshooting.</li><li>Data Privacy: Strict segmentation of sources to prevent information leakage between tiers.</li><li>Efficiency: Drastically reduces "noise" in support tickets, allowing the dev team to focus 100% on the roadmap. </li></ul>Conclusion: By moving from static docs to tiered AI agents, we empower every role in the EMR ecosystem to solve their own problems instantly.

EmbedMyReviews

Quarterly Roadmap