Changelog

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Show 'upgrade required' label on sources that're not allowed

Currently there’s no proper label on sources that are not allowed in user’s plan. If user tries to connect that source, they’re getting error of access denied. They assume it as a platform error instead of that it’s not allowed in their plan. I know we can hide sources that are not allowed but that will make customer think that our platform has only limited sources to connect. Which I feel is not the right way to limit users, and it doesn’t push them to upgrade.

Arun Saini 4 days ago

4

💡 Feature Request

Add Tagging Functionality to the Reviews API

We have identified a pivotal enhancement opportunity for the Reviews API: enabling the programmatic addition of tags to reviews. While tags can already be applied to individual reviews via the user interface, extending this functionality to the API would allow users to automate and streamline their tagging workflows. Why This Is Important: Improved Review Management: Programmatic tagging offers significant efficiency gains. Users could systematically label reviews (e.g., “deleted,” “flagged,” “pending approval”) for more targeted organisation and quicker identification. Enhanced Filtering in Embed: With tags in place at the API level, users can leverage robust filtering options in Embed. For instance, they might display only “deleted” reviews or focus on those requiring attention. Future Impact: Introducing API-based tagging meets immediate user needs and opens the door to additional enhancements around workflow automation and advanced analytics. Thank you for considering our feature request!

Maximilian Voß 8 days ago

💡 Feature Request

Easier review collection

Im not sure if this is possible but I find that people only have time for 1 review. It would be nice to be able to have them fill out the form and it automatically posts the reviews to their channels if they are signed into them, if we post a link to google reviews only then they can leave negative reviews and not be intecepted but iuf they use the form, they may not complete a google reviews, yelp, facebook etc review.

Richard Chowns 12 days ago

💡 Feature Request

Live Demo Environment (Dummy Data & Auto-Reset)

We want to introduce a live demo environment with dummy data, which automatically resets to its original state whenever someone logs out or starts a new session. This live demo will serve as an alternative for users who prefer taking a quick look before committing to our free trial. By providing a fully functional yet risk-free setup, prospects can explore the software’s core features without affecting any real data. We’ll also include clear CTAs within the demo that encourage users to sign up for our two-week trial once they feel ready to dive deeper. This solution aims to guide cautious prospects more effectively, offering an immediate, hands-on preview while still leading them toward a full test phase.

J.D 16 days ago

1

💡 Feature Request

Planned

Adding Instagram's recent format updates (4:5 ratio)

One of EMR's greatest strengths is helping local businesses creating contents by sharing client testimonials without the time-consuming process of creating original content. With Instagram's new format requirements, the current 1350 x 1080 pixel ratio no longer works effectively. If we share a review through actual sizing (1350 x 1080) :/ Instagram now prioritizes 1080 x 1350 pixels (4:5 ratio), and our testimonials are being awkwardly cropped, cutting off important content and requiring manual adjustments. Perhaps this will be updated at the same time as the development of this feature? => Ability to directly post review images to FB/Instagram Could you please add a portrait-oriented template option (1080 x 1350 pixels) to align with Instagram's preferred dimensions? Thank you!

Jean-Gabriel 16 days ago

💡 Feature Request

Enhancing Rich Snippets for Improved Local SEO

Hi everyone, I’d like to discuss the significance of rich snippets in search engine results. When properly configured, rich snippets can display star ratings, average scores, and the number of reviews a business has received, making your listings more appealing to potential customers. Upon reviewing EMR widgets, I identified a few areas for improvement: Business Name Display: Currently, the entity name appears as the domain name (e.g., "baloo.com") instead of the full business name ("Baloo | Landscaper in London"). Consistency in your business name across all platforms, especially on your website, is crucial for local SEO. If your Google Business Profile lists your business as "Baloo | Landscaper in London," ensure this exact name is used everywhere. Missing Contact Information: Essential business details such as address and phone number are absent. Including this information not only aids customers but also strengthens your local SEO efforts. When this information is missing, Google's validation tool actually warns the user, which is not a good sign. Incomplete Review Data: For optimal results, each review should be included in the rich snippets. In this validation test for a client, you'll notice that all customer reviews are listed.. Ensuring that rich snippets are complete and comply with Google's technical requirements can significantly increase the likelihood of star ratings appearing under our clients' website links in Google search results. This would require indicating in EMR the business name as it should appear in the rich snippets, along with complete contact details. Of course, it should also be possible to modify this information, which currently doesn't seem to be an option regarding the client name.

NEXUS About 1 month ago

💡 Feature Request