Being notified as an agency about the upcoming end of trial periods
If we set an end date for the free trial far beyond the usual 14 or 28 days for a client, receive a notification a few days before it expires, regardless of whether the reminder for clients is enabled or not.
NEXUS 2 days ago
💡 Feature Request
Being notified as an agency about the upcoming end of trial periods
If we set an end date for the free trial far beyond the usual 14 or 28 days for a client, receive a notification a few days before it expires, regardless of whether the reminder for clients is enabled or not.
NEXUS 2 days ago
💡 Feature Request
Respond to all unanswered reviews with AI in 1 click
We all love AI-generated automatic responses, with the personalized prompts we can craft to best match our clients’ preferences, and the ability to use the AI model of our choice via the integrated connection to OpenRouter. The issue is that this feature only applies to reviews published after the deployment of this functionality on the client’s account. It doesn’t apply to older reviews. However, some clients have hundreds of unanswered reviews. In extreme cases, even thousands. Imagine the huge advantage over some competing services if we could tell prospective clients that we’ll be able to respond to all their unanswered reviews, occasionally including keywords in our responses to boost their local SEO. Well, that’s exactly the feature I’d like to invite you to vote for today here. Ideally, in 1 click, we should be able to respond to all older unanswered reviews, at a rate of x responses per day, so it happens progressively and naturally.
NEXUS 2 days ago
💡 Feature Request
Respond to all unanswered reviews with AI in 1 click
We all love AI-generated automatic responses, with the personalized prompts we can craft to best match our clients’ preferences, and the ability to use the AI model of our choice via the integrated connection to OpenRouter. The issue is that this feature only applies to reviews published after the deployment of this functionality on the client’s account. It doesn’t apply to older reviews. However, some clients have hundreds of unanswered reviews. In extreme cases, even thousands. Imagine the huge advantage over some competing services if we could tell prospective clients that we’ll be able to respond to all their unanswered reviews, occasionally including keywords in our responses to boost their local SEO. Well, that’s exactly the feature I’d like to invite you to vote for today here. Ideally, in 1 click, we should be able to respond to all older unanswered reviews, at a rate of x responses per day, so it happens progressively and naturally.
NEXUS 2 days ago
💡 Feature Request
Emails/SMS credits
I noticed this issue regarding the information about remaining email and SMS credits. They are expressed as a percentage, whereas we are referring to the number of remaining emails/SMS.
NEXUS 3 days ago
🐛 Bug Reports
Emails/SMS credits
I noticed this issue regarding the information about remaining email and SMS credits. They are expressed as a percentage, whereas we are referring to the number of remaining emails/SMS.
NEXUS 3 days ago
🐛 Bug Reports
Onboarding blueprints on existing organizations/locations
The onboarding blueprints feature is truly amazing, but I realize it’s not applicable to existing clients. Could we enable the use of these blueprints for existing clients?
NEXUS 3 days ago
💡 Feature Request
Onboarding blueprints on existing organizations/locations
The onboarding blueprints feature is truly amazing, but I realize it’s not applicable to existing clients. Could we enable the use of these blueprints for existing clients?
NEXUS 3 days ago
💡 Feature Request
"Show more" text in widget not translatable
When switching language, Show more stays as Show more. Can’t be translated in POEditor.
Kristian Pesti 3 days ago
General
🐛 Bug Reports
"Show more" text in widget not translatable
When switching language, Show more stays as Show more. Can’t be translated in POEditor.
Kristian Pesti 3 days ago
General
🐛 Bug Reports
"Entity: default location" in approval emails
Here, this phrasing doesn't work: "Entité: Lieu par défaut". I don't know how it sounds in English → , but for a client it seems weird. I think it's a string related to the dashboard, as I can't find it in PoEditor. Perhaps we could replace it with: Regarding... followed by the establishment name in the dashboard when the organization has multiple entities. For example → “Regarding Soho” if they have a store in the Soho neighborhood. Remove this phrase when the organization has only one entity. Would this be possible?
NEXUS 3 days ago
💡 Feature Request
"Entity: default location" in approval emails
Here, this phrasing doesn't work: "Entité: Lieu par défaut". I don't know how it sounds in English → , but for a client it seems weird. I think it's a string related to the dashboard, as I can't find it in PoEditor. Perhaps we could replace it with: Regarding... followed by the establishment name in the dashboard when the organization has multiple entities. For example → “Regarding Soho” if they have a store in the Soho neighborhood. Remove this phrase when the organization has only one entity. Would this be possible?
NEXUS 3 days ago
💡 Feature Request
Typography issues in French for review response approval emails
Hi, In French, we place a non-breaking space before colons and we don't capitalize the word that follows.
NEXUS 3 days ago
📥 Feedback
Typography issues in French for review response approval emails
Hi, In French, we place a non-breaking space before colons and we don't capitalize the word that follows.
NEXUS 3 days ago
📥 Feedback
Can we add tryprojectblue as an SMS integration?
Can we add tryprojectblue as an SMS integration? They don’t require A2P approvals and texts show up at blue when texting iPhone users which could increase review rates. https://www.tryprojectblue.com/
Nalu Okimoto 4 days ago
💡 Feature Request
Can we add tryprojectblue as an SMS integration?
Can we add tryprojectblue as an SMS integration? They don’t require A2P approvals and texts show up at blue when texting iPhone users which could increase review rates. https://www.tryprojectblue.com/
Nalu Okimoto 4 days ago
💡 Feature Request
n8n Integration
This will be a great alternative to Zapier as it’s self-hosted it is much much cheaper than Zapier and Make.
Oscar Berko 6 days ago
API
💡 Feature Request
n8n Integration
This will be a great alternative to Zapier as it’s self-hosted it is much much cheaper than Zapier and Make.
Oscar Berko 6 days ago
API
💡 Feature Request
We don't Capitalize Anything in French
Hi, In French, capitalization doesn't exist. We don't capitalize titles. However, I notice that campaign names are capitalized, for example. Thanks in advance. Best regards, Florence.
NEXUS 9 days ago
💡 Feature Request
We don't Capitalize Anything in French
Hi, In French, capitalization doesn't exist. We don't capitalize titles. However, I notice that campaign names are capitalized, for example. Thanks in advance. Best regards, Florence.
NEXUS 9 days ago
💡 Feature Request
Badges widgets with different options
Being able to generate different badge sizes with different format options, and the ability to display certain elements or not (see the various examples in the attached image): which platforms, platforms icons, only Google, etc.
NEXUS 10 days ago
💡 Feature Request
Badges widgets with different options
Being able to generate different badge sizes with different format options, and the ability to display certain elements or not (see the various examples in the attached image): which platforms, platforms icons, only Google, etc.
NEXUS 10 days ago
💡 Feature Request
Floating badge widget
Add a new widget type: a badge that would appear on the right/left and mid-height of the screen, or at the bottom center (the black one on the left side, on the attached image), with the average rating across all platforms and the platforms icons.
NEXUS 10 days ago
💡 Feature Request
Floating badge widget
Add a new widget type: a badge that would appear on the right/left and mid-height of the screen, or at the bottom center (the black one on the left side, on the attached image), with the average rating across all platforms and the platforms icons.
NEXUS 10 days ago
💡 Feature Request
Arrow to return to widget customization after getting the code
Add a button or an arrow to return to the widget customization options after retrieving the code snippet.
NEXUS 10 days ago
💡 Feature Request
Arrow to return to widget customization after getting the code
Add a button or an arrow to return to the widget customization options after retrieving the code snippet.
NEXUS 10 days ago
💡 Feature Request
Tick the few languages we want rather than exclude most listed ones
Add the option to "include only the following languages" rather than having to exclude most of the listed languages.
NEXUS 10 days ago
💡 Feature Request
Tick the few languages we want rather than exclude most listed ones
Add the option to "include only the following languages" rather than having to exclude most of the listed languages.
NEXUS 10 days ago
💡 Feature Request
Enforce "Powered by" link color
Allow the enforced color for the "Powered by" link (so it can be set to black instead of blue, for example).
NEXUS 10 days ago
💡 Feature Request
Enforce "Powered by" link color
Allow the enforced color for the "Powered by" link (so it can be set to black instead of blue, for example).
NEXUS 10 days ago
💡 Feature Request
Improve tagging - used tags view
Problem: Users can't easily see or reuse existing tags when tagging reviews, leading to inconsistent or duplicate tags when tagging the reviews. Suggestion: When tagging a review, show previously used tags as clickable "bubbles" (like the ones that appear after tagging). Clicking a bubble instantly adds that tag. Benefit: Makes tagging faster and keeps tags consistent for better analysis.
S.M 13 days ago
General
💡 Feature Request
Improve tagging - used tags view
Problem: Users can't easily see or reuse existing tags when tagging reviews, leading to inconsistent or duplicate tags when tagging the reviews. Suggestion: When tagging a review, show previously used tags as clickable "bubbles" (like the ones that appear after tagging). Clicking a bubble instantly adds that tag. Benefit: Makes tagging faster and keeps tags consistent for better analysis.
S.M 13 days ago
General
💡 Feature Request
Multi-Client KPI Dashboard (Agency View)
Wanted to share an idea that could bring significant value to agency users managing multiple clients on EMR. The core concept is a multi-client KPI dashboard — a single interface where agency users can monitor performance metrics across all their client accounts, without having to log in individually to each one. The goal is to surface essential campaign data at a glance for each client, such as: Reviews received in the last 30 days Contacts enrolled in the campaign Open rate Click rate Redirect count (e.g. to Google, Facebook, etc.) All of this data already exists within the “Get More Reviews” tab at the individual client level. The idea would be to simply aggregate these metrics into a centralized view designed specifically for agencies. To keep the interface clean and usable, we could limit it to tracking one campaign per client — ideally the most recent active one, or perhaps giving the option to select which campaign to include in the dashboard. Here is an idea : This would save time for agencies managing 10+ accounts, help identify performance patterns, and ultimately strengthen EMR's positioning as an all-in-one reputation management platform for teams working at scale. Happy to help flesh this out further if it's something worth exploring :)
Jean-Gabriel 13 days ago
💡 Feature Request
Multi-Client KPI Dashboard (Agency View)
Wanted to share an idea that could bring significant value to agency users managing multiple clients on EMR. The core concept is a multi-client KPI dashboard — a single interface where agency users can monitor performance metrics across all their client accounts, without having to log in individually to each one. The goal is to surface essential campaign data at a glance for each client, such as: Reviews received in the last 30 days Contacts enrolled in the campaign Open rate Click rate Redirect count (e.g. to Google, Facebook, etc.) All of this data already exists within the “Get More Reviews” tab at the individual client level. The idea would be to simply aggregate these metrics into a centralized view designed specifically for agencies. To keep the interface clean and usable, we could limit it to tracking one campaign per client — ideally the most recent active one, or perhaps giving the option to select which campaign to include in the dashboard. Here is an idea : This would save time for agencies managing 10+ accounts, help identify performance patterns, and ultimately strengthen EMR's positioning as an all-in-one reputation management platform for teams working at scale. Happy to help flesh this out further if it's something worth exploring :)
Jean-Gabriel 13 days ago
💡 Feature Request