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Review form analytics when form is distributed through QR codes

I have a feedback form with approximately 2,500 views, accessible via a QR code placed on small stands (QR codes and NFC) on restaurant tables. While I can track the number of people who provided feedback and whether their feedback was positive or negative, there's a significant gap in the analytics. Specifically, I'm unable to see how many guests clicked on different platforms (Google, Facebook, TripAdvisor) connected to the feedback form. What I'm really looking for is data on how many of those who gave positive feedback also clicked through to these platforms and how many didn't. In other words, I want to know how many completed the funnel by visiting the platforms and how many stopped at the feedback stage. This type of data is crucial for understanding customer engagement. It should work similarly to email campaigns, where you can now (latest update) track detailed analytics on who clicked what and on which platform. I believe this level of insight should also be available for feedback forms distributed via QR codes. Thank you.

Goran Milic 2 days ago

2

💡 Feature Request

Planned

New Review notification email not displaying FB name or image

In the body of the email, the Facebook name is missing and the image/avatar/icon is broken. In the subject of the email, the name is missing, i.e. it says “left a 5 star review” without anyone’s name. (It would be ideal if it at least said “Someone left a 5 star review”.) I have replicated this 3 times in total (3 review triggers) and viewed the email on the following: My mobile and my friend’s mobile Gmail Android App and Gmail Web version Desktop Gmail Web version Note: it’s possible that Google CDN/image hosting doesn’t play nice

Billy 7 days ago

1

🐛 Bug Reports