Weekly Reporting Bug
Iβve added a custom signature to the βTransactional Emailsβ section. However, when my clients receive their Weekly Updates there are two signatures in the email. This does not happen for the Transactional emails, ONLY the reporting emails.
Review Pulse 360Λ 3 days ago
π Bug Reports
Weekly Reporting Bug
Iβve added a custom signature to the βTransactional Emailsβ section. However, when my clients receive their Weekly Updates there are two signatures in the email. This does not happen for the Transactional emails, ONLY the reporting emails.
Review Pulse 360Λ 3 days ago
π Bug Reports
Allow Dashboard sharing links for individual locations as well as all locations
For the Dashboard view (sharing links without sign in), create option to either share single location or toggle for all locations. E.g. a customer/company might have 5 locations, when sharing the dashboard, it gives access to all 5 locations, however a customer may only want to share individual links to their locations to see without having to login to an account, and also without seeing the other locations.
Aaron 4 days ago
π‘ Feature Request
Allow Dashboard sharing links for individual locations as well as all locations
For the Dashboard view (sharing links without sign in), create option to either share single location or toggle for all locations. E.g. a customer/company might have 5 locations, when sharing the dashboard, it gives access to all 5 locations, however a customer may only want to share individual links to their locations to see without having to login to an account, and also without seeing the other locations.
Aaron 4 days ago
π‘ Feature Request
NFC Product / Stripe
Customer (did this myself as test customer to) Getting error when trying to purchase a NFC when already an exsiting client within my system. Please see the error on the client side and the error again showing on stripe.
Raymond McConville 4 days ago
π Bug Reports
NFC Product / Stripe
Customer (did this myself as test customer to) Getting error when trying to purchase a NFC when already an exsiting client within my system. Please see the error on the client side and the error again showing on stripe.
Raymond McConville 4 days ago
π Bug Reports
Add QR Code Scans/Reviews info to the Dashboard view
It would be great to have the QR Code info (Scans/Reviews) data on the main dashboard, so when the link is shared for the dashboard user can also easily see the QR code scans. Great for users who wonβt be logging in as an account.
Aaron 4 days ago
π‘ Feature Request
Add QR Code Scans/Reviews info to the Dashboard view
It would be great to have the QR Code info (Scans/Reviews) data on the main dashboard, so when the link is shared for the dashboard user can also easily see the QR code scans. Great for users who wonβt be logging in as an account.
Aaron 4 days ago
π‘ Feature Request
Breakdown by review brand
Before the major update, the dashboard also showed a breakdown by review brand, for example, how many reviews on Google, how many on Tripadvisor, etc. Since the update, this has disappeared, which was very valuable to us and our customers. We were also able to select by location in the dashboard, but that is no longer possible either. So we would like to see this feature brought back to the platform.
Tom Lemmens 4 days ago
General
π‘ Feature Request
Breakdown by review brand
Before the major update, the dashboard also showed a breakdown by review brand, for example, how many reviews on Google, how many on Tripadvisor, etc. Since the update, this has disappeared, which was very valuable to us and our customers. We were also able to select by location in the dashboard, but that is no longer possible either. So we would like to see this feature brought back to the platform.
Tom Lemmens 4 days ago
General
π‘ Feature Request
Add additional members
If I remember correctly, we used to be able to create an employee and also choose which location they had access to. For example, the manager at location A could only be given access to location A. But I don't think this is possible anymore?
Tom Lemmens 5 days ago
General
π Bug Reports
Add additional members
If I remember correctly, we used to be able to create an employee and also choose which location they had access to. For example, the manager at location A could only be given access to location A. But I don't think this is possible anymore?
Tom Lemmens 5 days ago
General
π Bug Reports
2024 in all footers
All the footers of the white label website (also your own website https://www.embedmyreviews.com/) and the application have 2024 in it and there is no option to change it. Can this be updated?
Willi from HotelReviewManager 7 days ago
π Bug Reports
2024 in all footers
All the footers of the white label website (also your own website https://www.embedmyreviews.com/) and the application have 2024 in it and there is no option to change it. Can this be updated?
Willi from HotelReviewManager 7 days ago
π Bug Reports
Send URL parameters in Webhook data
Sending URL parameters like βfb click IDβ or simply complete url in webhook event like βcustomer createdβ etc., will help us send complete data to facebook conversion API. This is my use case with it, i think it will help a lot of us who are using facebook ads.
arunsaini 10 days ago
π‘ Feature Request
Send URL parameters in Webhook data
Sending URL parameters like βfb click IDβ or simply complete url in webhook event like βcustomer createdβ etc., will help us send complete data to facebook conversion API. This is my use case with it, i think it will help a lot of us who are using facebook ads.
arunsaini 10 days ago
π‘ Feature Request
π Make the API documentation publicly accessible
Currently, our link to the API documentation page is private and can only be accessed by authenticated users. This requires creating specific user accounts for developers solely so they can view the API documentation. This limitation is highly inconvenient, as in 99% of cases, developers donβt need to interact directly with the software or perform any actions that require authentication. Creating dedicated user accounts for this purpose is unnecessary and counterproductive. I request that the API documentation be made public and accessible without the need for login. This would eliminate the need to create unnecessary user accounts and simplify access to the documentation for developers. Such a change would enhance practicality and efficiency, removing the current requirement for users to always be logged in to view the information.
Leandro Teixeira 11 days ago
API
π‘ Feature Request
π Make the API documentation publicly accessible
Currently, our link to the API documentation page is private and can only be accessed by authenticated users. This requires creating specific user accounts for developers solely so they can view the API documentation. This limitation is highly inconvenient, as in 99% of cases, developers donβt need to interact directly with the software or perform any actions that require authentication. Creating dedicated user accounts for this purpose is unnecessary and counterproductive. I request that the API documentation be made public and accessible without the need for login. This would eliminate the need to create unnecessary user accounts and simplify access to the documentation for developers. Such a change would enhance practicality and efficiency, removing the current requirement for users to always be logged in to view the information.
Leandro Teixeira 11 days ago
API
π‘ Feature Request
Ability to Charge Per Review Collected
There's a competitor whose software charges $10/per review collected, with a cap at $299/month unlimited. From a marketing perspective, I can see how this works to reduce friction/resistance to commitment in the sales process. I would love to have a built-in plan option like this for EMR.
Sandra Tinch 14 days ago
π‘ Feature Request
Ability to Charge Per Review Collected
There's a competitor whose software charges $10/per review collected, with a cap at $299/month unlimited. From a marketing perspective, I can see how this works to reduce friction/resistance to commitment in the sales process. I would love to have a built-in plan option like this for EMR.
Sandra Tinch 14 days ago
π‘ Feature Request
Free Plan: unable to do anything
I really like the fact that the Subscriptions page pops up when you log into an account with an expired plan. In my case, when a paid plan expires, the account reverts over to our βfreeβ plan which does actually have some included features. However the user is unable to access any of those included features despite being subscribed to this free (βLiteβ) plan. If they try to click to manage their reviews for example (allowed in the subscribed free plan shown in the screenshot), it just immediately redirects to this subscription page.
Billy 14 days ago
π‘ Feature Request
Free Plan: unable to do anything
I really like the fact that the Subscriptions page pops up when you log into an account with an expired plan. In my case, when a paid plan expires, the account reverts over to our βfreeβ plan which does actually have some included features. However the user is unable to access any of those included features despite being subscribed to this free (βLiteβ) plan. If they try to click to manage their reviews for example (allowed in the subscribed free plan shown in the screenshot), it just immediately redirects to this subscription page.
Billy 14 days ago
π‘ Feature Request
Reviews: "Respond" button leads to trapped session
It pops a new window which isnβt close-able. The user has to refresh the screen as their only way to move forward. Also, if they donβt want to use AI to respond, and simply want to click to the in-platform review to respond manually, thereβs currently no way to do that.
Billy 14 days ago
π Bug Reports
Reviews: "Respond" button leads to trapped session
It pops a new window which isnβt close-able. The user has to refresh the screen as their only way to move forward. Also, if they donβt want to use AI to respond, and simply want to click to the in-platform review to respond manually, thereβs currently no way to do that.
Billy 14 days ago
π Bug Reports
Reinstate "Review Source Breakdown" Analytics
Problem: The "Review Source Breakdown" analytics, which visually displays the distribution of reviews across various platforms (e.g., Google, Hotels.com, Booking.com, Agoda), previously available on the Dashboard view, has disappeared after the last UI change. Impact: This missing feature significantly hinders a client's ability to understand how their online reviews are distributed across various platforms. Without this vital information, businesses cannot effectively assess their online reputation strategy or optimize their presence where it matters most. Proposed Action: Please prioritize the reinstatement of the "Review Source Breakdown" analytics feature on the Dashboard view in the upcoming developer roadmap. Importance and Advantages of Review Source Breakdown for Business Owners Understanding the distribution of reviews across different online platforms (like Google, Hotels.com, Booking.com, TripAdvisor, Yelp, etc.) is crucial because it transforms raw data into actionable insights, enabling business owners to strategically allocate marketing and reputation management resources, benchmark performance against competitors, gain specific customer insights by platform, and optimize their online presence for better SEO and direct bookings. This granular view allows businesses to quickly identify platform-specific issues and ensures a healthy, credible review footprint, ultimately empowering more informed decision-making to enhance their overall online reputation and business growth.
S.M 15 days ago
π‘ Feature Request
Reinstate "Review Source Breakdown" Analytics
Problem: The "Review Source Breakdown" analytics, which visually displays the distribution of reviews across various platforms (e.g., Google, Hotels.com, Booking.com, Agoda), previously available on the Dashboard view, has disappeared after the last UI change. Impact: This missing feature significantly hinders a client's ability to understand how their online reviews are distributed across various platforms. Without this vital information, businesses cannot effectively assess their online reputation strategy or optimize their presence where it matters most. Proposed Action: Please prioritize the reinstatement of the "Review Source Breakdown" analytics feature on the Dashboard view in the upcoming developer roadmap. Importance and Advantages of Review Source Breakdown for Business Owners Understanding the distribution of reviews across different online platforms (like Google, Hotels.com, Booking.com, TripAdvisor, Yelp, etc.) is crucial because it transforms raw data into actionable insights, enabling business owners to strategically allocate marketing and reputation management resources, benchmark performance against competitors, gain specific customer insights by platform, and optimize their online presence for better SEO and direct bookings. This granular view allows businesses to quickly identify platform-specific issues and ensures a healthy, credible review footprint, ultimately empowering more informed decision-making to enhance their overall online reputation and business growth.
S.M 15 days ago
π‘ Feature Request
Translation last update
Attached is a screenshot of the new dashboard, where some terms are not yet included in the translation database.
Tom Lemmens 18 days ago
π Bug Reports
Translation last update
Attached is a screenshot of the new dashboard, where some terms are not yet included in the translation database.
Tom Lemmens 18 days ago
π Bug Reports
Testimonial - custom resource
Since the last update, you can quickly create your own custom resource, previously this was complicated, now it is not. Still, it would be nice if we could replace the pencil in our own favicon and also change the name from βWrite a review about usβ to Write a review at .... x company
Tom Lemmens 29 days ago
Review Sources
π‘ Feature Request
Testimonial - custom resource
Since the last update, you can quickly create your own custom resource, previously this was complicated, now it is not. Still, it would be nice if we could replace the pencil in our own favicon and also change the name from βWrite a review about usβ to Write a review at .... x company
Tom Lemmens 29 days ago
Review Sources
π‘ Feature Request
Agency logo height
This setting in white-label settings does not seem to do anything. Tried to clear cache and use other browsers. Logo size does not change no matter what value I use. Also tried to re-upload logo.
Severi About 1 month ago
π Bug Reports
Agency logo height
This setting in white-label settings does not seem to do anything. Tried to clear cache and use other browsers. Logo size does not change no matter what value I use. Also tried to re-upload logo.
Severi About 1 month ago
π Bug Reports
add a description/note field to widget
That displays on the /displays-reviews widget cards for more information. I would use these for info about any specific customizations or which tags I am using and which page I am installing it on. It would be very helpful. Right now would have to use the name field to put all that info and it doesnβt display so nicely with a lot of text.
RG About 1 month ago
π‘ Feature Request
add a description/note field to widget
That displays on the /displays-reviews widget cards for more information. I would use these for info about any specific customizations or which tags I am using and which page I am installing it on. It would be very helpful. Right now would have to use the name field to put all that info and it doesnβt display so nicely with a lot of text.
RG About 1 month ago
π‘ Feature Request
add widgets like gatherup
sits on bottom left. and displays every few seconds a different one. can be found on their website> https://gatherup.com/features/#review-widgets really elegant
RG About 1 month ago
General
π‘ Feature Request
add widgets like gatherup
sits on bottom left. and displays every few seconds a different one. can be found on their website> https://gatherup.com/features/#review-widgets really elegant
RG About 1 month ago
General
π‘ Feature Request
Improved Testimonial review form
It would be a great addition if we could create objective custom fields in the testimonial forms. i.e.: ask how many stars a person would give to a specific area of the company instead of forcing them to write it on a text field. It could be a 1 to 5 rate, something simple as that.
Comments About 1 month ago
Review Sources
π‘ Feature Request
Improved Testimonial review form
It would be a great addition if we could create objective custom fields in the testimonial forms. i.e.: ask how many stars a person would give to a specific area of the company instead of forcing them to write it on a text field. It could be a 1 to 5 rate, something simple as that.
Comments About 1 month ago
Review Sources
π‘ Feature Request
Whop.com integration β Enable Review Sync
Iβd love to see support for Whop.com as a review source. Many digital product sellers and subscription-based services use Whop to manage their storefronts and client interactions, including reviews. Having the ability to sync reviews from Whop into EmbedMyReview would greatly expand the platformβs appeal for creators and SaaS businesses operating there. Why it matters: Whop is a fast-growing platform for digital goods and communities. Many users already collect testimonials and feedback on Whop. Embedding these reviews alongside other sources would provide a more complete and trustworthy review portfolio for businesses.
Zbyszek Rynkiewicz About 1 month ago
Review Sources
π‘ Feature Request
Whop.com integration β Enable Review Sync
Iβd love to see support for Whop.com as a review source. Many digital product sellers and subscription-based services use Whop to manage their storefronts and client interactions, including reviews. Having the ability to sync reviews from Whop into EmbedMyReview would greatly expand the platformβs appeal for creators and SaaS businesses operating there. Why it matters: Whop is a fast-growing platform for digital goods and communities. Many users already collect testimonials and feedback on Whop. Embedding these reviews alongside other sources would provide a more complete and trustworthy review portfolio for businesses.
Zbyszek Rynkiewicz About 1 month ago
Review Sources
π‘ Feature Request