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Make Custom Plans & Plan Features Re-Orderable (Drag / Drop)

Right now it doesn't seem the custom plans & plan features are re-orderable. This requires a user to manually delete & re-add them in the right order, which is a tedious & manual task + error-prone. If we could re-order the pricing plans & plan features w/drag & drop, which would reflect on the website, the platform would be much more usable & agencies would be more likely to use this feature w/the Stripe integration.

Patrick B About 2 hours ago

💡 Feature Request

Stripe Integration - Very Basic + charge for locations & auto-bill usage.

The Stripe integration is very basic right now. Many agencies charge by locations & usage, which makes the most sense in the pricing model. Allowing an "up to" number of locations for custom subscriptions but not allowing us to charge for those locations isn't flexible enough. We need a way to be able to dynamically charge a customer the base subscription + a monthly per-location fee over 1. Also, the system should track email, sms, and AI usage & auto-charge for overages allowed in the plan, where we can set rates. The stripe integration could be more flexible, and more agencies would use it if we had this feature. Right now it's just too basic to justify the costs, IMO.

Patrick B About 2 hours ago

💡 Feature Request

Provide AI-Generated Review **Sample Text** to Reviewers

Please add the option for EMR to provide customized sample review text for customers based on the business and product category they purchased from. This feature can help us get more reviews by making the review creation process faster and easier. This tool can assist customers with finding the right words, avoiding excuses, speeding up the review process, ensuring they finish the online review, and even motivating them to write something positive - similar to the sample suggestion. **Here's how I think it should work:** Add a drop-down menu on the first screen to show the company's products. The products can be managed through the admin panel. The drop-down would be right below the star rating. If a customer rates the business/location 4 or 5 stars, the next screen will show a sample **positive** review suggestion. The suggestion will be generated by AI and will be 150 words or fewer. The AI-generated review suggestion should incorporate the business name retrieved from the admin panel and the selected product type from the drop-down menu if one is chosen. There should be a button under the AI sample suggestion that says "Copy Suggestion and Submit Review." Below this button, there is a note in small letters that says, "On the next screen, press and hold to PASTE the suggested text." When the user clicks "Submit Review," the AI text will be automatically copied to their clipboard, and they will be redirected to the review site. Afterward, they can manually paste it from the previous screen to Google or other review sites where they will have the option to submit it "as is" or make their own modifications. Every suggestion from the AI would be different and randomly created. This would ensure that if customers used the suggested text word-for-word, no two reviews would be exactly the same. I tested this functionality with a simple form connected to OpenAI through Pabbly Connect and the results were amazing! I used the following prompt _“Write a 50 to 150 word positive review recommendation for [BUSINESS NAME] as a customer that received the following product: [PRODUCT/SERVICE SELECTION]”_ If the customer does not choose any products or services (for example, by selecting "N/A", "Not Specified", or "Other"), or if the product selector is disabled (meaning that the dropdown button is not enabled from the admin panel), then a **general** positive review can be written that includes the business name. This review can be based on a brief description of the business that we would provide in the admin panel. I created my test form in a day. This feature seems straightforward to implement and would certainly distinguish EMR from its competitors.

DH About 2 hours ago

💡 Feature Request

REQUIRED Email / SMS verbiage at Agency Level

In North America, it's required that a company include their company name, physical address, and an unsubscribe link in email footers. It's also required to include opt-out language in text messages. Right now, customers can choose NOT to include these things, which would cause issues for compliance with the agency email & SMS accounts (Sendgrid / Twilio), potentially causing non-compliance & service issues with deliverability. This is a major issue. We (agencies) should be able to require the standard footers in emails & append an opt-out message in SMS text message that clients cannot change.

Patrick B About 2 hours ago

💡 Feature Request