Leandro Teixeira

Commented on Non translatable fields on AI Review Assistant (NEW Review Form Feature)Yes, every field is translated into the defined form language. Thank you.Upvoted Wall of Love Widget Upvoted Reviews tab and date filters for Sales Agent dashboard Commented on Monthly AI Insights report displays weekly data instead of monthly dataUnderstood! Thanks for the explanation and accurate categorization.Created AI Reply Generator fails frequently Commented on Feedback From "contact us directly" toggle offI completely agree, @S.M. Personally, I love this type of request where there is absolutely no disadvantage... only advantages, and the more you think about it, the more advantages you see. And the best part is that it seems simple to implement. Invest 1x to get a 100x return...…Upvoted Testimonials review source name Upvoted GBPs are no longer sync'ing Commented on Feedback From "contact us directly" toggle off⬆️Upvoted Feedback From "contact us directly" toggle off Created Include Review Responses in Widgets Upvoted Unsubscribed contacts still show "Sending in 1 hour" — should display "Sending cancelled"Commented on Global Disable Option for Trustpilot Review Display (Agency Level)If you had read, you wouldn't have made that comment.Commented on Review Velocity Display BugI’ve reviewed several clients on my end, and everything looks good here:Commented on Global Disable Option for Trustpilot Review Display (Agency Level)While the previous breakdown was extensive, it was necessary to outline the compliance and legal procedures in full detail. There is absolutely no need to panic. If an immediate fix is required, disabling a specific review source from any widget on an individual level is already…Created Global Disable Option for Trustpilot Review Display (Agency Level)Commented on Sync All Reviews to track if any have been removed on all platfromsI’ve written a detailed feedback post with a possible way to implement this feature without significantly increasing infrastructure costs. The core idea is that it may already be possible to detect at least recently removed reviews using signals from the existing recent-review sy…Commented on Detect Recently Removed Reviews Without Full-History ScansThe image in the post above has been reduced by the system. You can access the original image via this link: https://ibb.co/BV9SYN1V I am also attaching the “image” in PDF format.Created Detect Recently Removed Reviews Without Full-History Scans Upvoted Dashboard not sync'ed when a review is deleted on Google Commented on Dashboard not sync'ed when a review is deleted on GoogleI fully agree. Removing them completely from the platform is not the best solution. The best approaches were outlined in this post and its related comments.Commented on Unable to update Customer Details (Edit Customer)I've tested this on my side, and it's working fine. I changed the name for three customers and didn't encounter any errors. Maybe this issue has already been resolved by now.Upvoted Unable to update Customer Details (Edit Customer)Commented on Trustpilot Integration@Review Pulse 360 The error message indicating that the synchronization failed is solely due to the fact that there are no reviews on this profile yet. I am completely sure of this because I have experienced the same “issue” before. If you try connecting to another profile that a…Commented on Link in widget no workingI tested this more thoroughly, and I noticed that the CTA button is only available in the 'CONTENT' section of the 'FLOAT' and 'SLIDER #3' widgets. The problem is present in SLIDER #3, while FLOAT appears to be working correctly.Commented on Link in widget no workingtested this on my end and can confirm it's not functioning. upvoted.Commented on AI answer@Tom Lemmens Replies should be posted automatically to GBP but only if ‘Required approval’ and ‘Pause this rule’ are turned off. What have you set for Step 3 (‘Before responding’)?Upvoted AI answer Upvoted Ability to directly post review images to FB/Instagram Upvoted Reviewer Images Distorted