We have followed the instructions by only including the slug. It seems to connect immediately, but soon after we get the error message
Leandro Teixeira
•
May 14
@Review Pulse 360 The error message indicating that the synchronization failed is solely due to the fact that there are no reviews on this profile yet. I am completely sure of this because I have experienced the same “issue” before. If you try connecting to another profile that already has reviews (just to test), you will see that everything works correctly.
Additionally, I point out that the link you should use is always the main profile link (which is where the reviews are located), not the link to leave a review (where the reviews do not appear).
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Comments4
mannie@embedmyreviews.com
May 14
@Review Pulse 360 can you share the slug please?
Review Pulse 360
May 14
The slug used is within the image provided.
Nonetheless, here are the two urls we've tried. The first is to their main profile, while the second goes directly to their leave a review page.
Main Profile:
https://www.trustpilot.com/review/dreamer-consulting.com
Leave a Review:
https://www.trustpilot.com/evaluate/dreamer-consulting.com
We have followed the instructions by only including the slug. It seems to connect immediately, but soon after we get the error message
Leandro Teixeira
May 14
@Review Pulse 360 The error message indicating that the synchronization failed is solely due to the fact that there are no reviews on this profile yet. I am completely sure of this because I have experienced the same “issue” before. If you try connecting to another profile that already has reviews (just to test), you will see that everything works correctly.
Additionally, I point out that the link you should use is always the main profile link (which is where the reviews are located), not the link to leave a review (where the reviews do not appear).
mannie@embedmyreviews.com
May 20
@Leandro Teixeira thanks yes that’s correct