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Offering SMS only plan (no email) and within Campaigns the email option is still showing available.

Will be offering an SMS only plan and have set up the plan accordingly (no email follow up). However when within Campaigns, the email option is still showing. Also within the Campaign settings there are Email Settings to be removed.

Status: Completed3 comments

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Comments3

  • mannie@embedmyreviews.com

    Team•

    Jan 14

    Pinned

    This has now been implemented for all messaging channels: email, SMS and WhatsApp.

  • Paul

    •

    Jan 14

    •

    Merged request

    SMS turned off but still shows as option in campaign

    I have turned SMS off on my plans as have discovered we have some strict requirements for sending marketing sms here in NZ with regard to anti-spam.

    Something to sort out but in the meantime….

    Can the option to send as SMS be hidden in the campaign advanced settings and on the Send Review Request popup hide the warning - Not enough credits to send SMS. Thanks

  • Arun Saini

    •

    Jan 14

    •

    Merged request

    Hide SMS Option in Campaign if not allowed in custom plan

    If a custom plan doesn’t allow sending SMS, give option to hide SMS option completely in campaign setting.

    It is beneficial for agency owners who don’t offer SMS feature at all to their customer. It prevent customers from seeing this unnecessary option & get confused.

    In many regions SMS is nowhere near emails or whatsapp and not converting at all.

    So, this will give those agency owners a option to hide this feature.