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Let ChatGPT / AI write reviews for our customers

Similar to what Gumrev is offering. Instead of customers having to write reviews, they can answer some simple questions and ChatGPT will create a unique review for them. Then, when they click "Review On Google", that unique review is copied, and they can paste it onto Google review. This feature would make sharing reviews via EMR super easy and lazy-proof. Watch the video from Gumrev below from 3:21-4:41 to see what I mean. https://www.youtube.com/watch?v=WTYOCAqXAbk&t=201s With implementation of AI these days, such feature would get EMR ahead of the review game.
Status: Completed13 comments

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Comments13

  • Salman Farish

    •

    Dec 5, 2024

    @mannie@embedmyreviews.com Awesome, that this feature is in planned and ETA is also mentioned.

    Some saas companies are providing this alone as a service, it would be great addon to EMR’s set of features.

    Sample image below, by which each account can create a form with fields and create custom prompt for the review generation using api.

    (it would be better to have openai key based which can be configured at either agency level by which agency owner can allocate number of ai request/form submission or client level api key usage)

  • Raymond McConville

    •

    Feb 13, 2025

    Thought id share this version as some insperation

    • Joe C

      •

      Jul 7, 2025

      @Raymond McConville and @mannie@embedmyreviews.com Merchynt is the one that does this above with the screenshot you sent. It would be great to have this feature as well.

  • David Hardy

    •

    Apr 30, 2024

    • mannie@embedmyreviews.com

      Team•

      May 1, 2024

      thanks @David Hardy I have merged this now

      • David Hardy

        •

        May 1, 2024

        Thank you. What does merging mean? 😀

      • David Hardy

        •

        May 1, 2024

        Never mind. I see it’s now in the roadmap. I believe that’s what you were merging it into.

        • mannie@embedmyreviews.com

          Team•

          May 1, 2024

          One of the issues with the old roadmap was we ended up with a lot of duplicates merging posts into one helps remove duplicate requests :)

  • OtziviPro.bg

    •

    Jun 25, 2024

    Would be nice to use openrouter.ai We would be able to choose the best LLM for each use case ;-) API available

  • mannie@embedmyreviews.com

    Team•

    Oct 10, 2025

  • Varghese Johney

    •

    Sep 1, 2025

    •

    Merged request

    ai review generation flow of an another brand, what you guys think

  • Reviews Matter JH

    •

    Sep 2, 2025

    Here's the problem/challenge @mannie@embedmyreviews.com

    The Problem

    AI-powered reputation management software creates reviews with detectable patterns that trigger Google's spam detection:

    • Repetitive language patterns and generic phrasing

    • Unnatural timing across multiple reviews

    • Missing authentic elements like personal voice, specific details, or minor complaints

    Google's Response:

    "Content that violates our policies on deceptive content and behavior isn't allowed." This commonly results in Google Business Profile suspensions.

    AI Detection Test Results

    I tested major AI platforms with the sample review from your video.

    - all three (Claude, ChatGPT, Perplexity) identified it as AI-generated based on:

    • Vague, buzzword-heavy language ("organic SEO results," "straightforward approach")

    • Defensive phrasing ("felt natural," "genuine reviews") - real customers don't emphasize authenticity

    • Lack of human imperfections, mixed feelings, or specific personal experiences

    • Marketing terminology most small business owners wouldn't naturally use

    Bottom Line: IMO, If AI can easily spot AI-generated reviews, Google's algorithms certainly can.

    • mannie@embedmyreviews.com

      Team•

      Sep 2, 2025

      @Reviews Matter JH agree but the platform allows full control over prompts allowing fine grained control on the types of reviews generated just like responses as we have currently.