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Hide "Stop Negative Feedback" option completely if turned off at plan level

Feature RequestGeneral

For those of us who have had to completely disable the “Prevent Negative Reviews” (in Custom Plan settings) due to legal/regulatory reasons, it would be great to have the option to fully hide the “Stop Negative Feedback” toggle in the Feedback Form. In the same way that we have the option to hide the NFC section if desired.

At the moment it just says “Upgrade Required” and that’s not the case for me. No upgrade will permit this within my agency. I need to be extra clear for anyone who is watching that we don’t offer it at all.

Posted by Billy ·
Status: Completed2 comments

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Comments2

  • mannie@embedmyreviews.com

    Team•

    Jan 13

    done:

    https://roadmap.embedmyreviews.com/changelog/completely-hide-review-gating

  • Billy

    •

    Dec 2, 2025

    Hi @mannie@embedmyreviews.com , I’ve just had a case where a customer upgraded to the next plan hoping to get the “Stop Negative Feedback” functionality, despite none of my plans offering that. Please consider prioritizing this ticket. If the feature isn’t made available on any plan at all, then it shouldn’t encourage the user to upgrade for it.