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Feedback Forms – Add Language Selection Possibility

We are targeting hospitality businesses, where many guests are tourists who often do not speak the local or default language fluently. If they can choose their own language, they are more likely to complete the form and give clearer, more honest feedback. This improves overall user experience.

With this in mind, I would like to suggest adding a language selection option for the feedback forms. In the backend, there would be the possibility to set a default language for a feedback funnel and to add extra languages for that funnel. On the feedback funnel itself, the customer could change the language, and when a language is chosen, all text in the funnel would switch accordingly, including system texts such as “How would you rate us?” and similar phrases.

Since this might not be relevant for all white‑label companies, it would be helpful if, in the master backend, there were an option to enable or disable this feature per partner/account. If a partner does not want to offer language selection, this option could simply be hidden or disabled for their customers.

Notes: Since such an option might be problematic if customers change content in the Content & Flow section, this possibility could be disabled there, and all text for all languages could be hard‑coded (or handled via another reliable method) to ensure consistency.

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