Skip to main content

Approve and Respond does not work in AI Replies

The Approve and Respond feature is showing an error.

Steps to reproduce the issue:

1 - When you receive the email to approve an AI reply, click the “Approve and Respond” button in the email.
2 - Then, click the “Approve and Respond” button again within the platform back office, and the error will appear.

Here is a video demonstrating the error:
https://mazic.io/share/69400156a5264270b437aea1

Workaround for the error:

1 - Click on the “Customize” button.
2 - Then click the “Submit Reply” button, and the reply will be successfully submitted.

Here is a video reproducint the error:

1 comment

This request was merged into another request

Comments1