A way for clients to analyze all of their reviews via AI

I thought of something really cool and I'm not sure if this exists. But I noticed you have sentiment analysis which is cool. But what if we can take AI further and actually use it to help a business figure out what their strengths and weaknesses are among all of their reviews. Imagine a business with 200 reviews. And about half of them are either four stars and below. Well we want to figure out if our business is doing something that is not allowing us to achieve five stars right? And most of the time, it could be that one thing that keeps being repeated by customers that owners may have overlooked. I suggest using AI to say something like, "read all of these comments and tell me how I can improve my business" or "Tell me the three main things that I need to do right now that customers complain the most about".