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Video Breaks When Duplicating a Campaign

When duplicating a campaign that includes a video, the video fails to transfer properly to the new campaign, it breaks and doesn’t play.

Additionally, the duplicated campaign doesn’t provide an option to re-upload or replace the video, forcing users to create a new campaign from scratch to manually add the video again.

Status: Completed7 comments

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Comments7

  • mannie@embedmyreviews.com

    Team•

    Oct 30, 2025

    @Daniel Almendares hey this was already fixed a few weeks back. Please can you confirm if this is happening with a new campaign?

    • Daniel Almendares

      •

      Oct 30, 2025

      @mannie@embedmyreviews.com Yes, the issue is still occurring. I was able to replicate it here: https://www.loom.com/share/fcc678a0160a48ea879e938923af614f

      • mannie@embedmyreviews.com

        Team•

        Oct 31, 2025

        @Daniel Almendares thank you will attempt to replicate this and deploy a fix asap! Thanks for the video :)

        • Daniel Almendares

          •

          Oct 31, 2025

          Thanks!

          • mannie@embedmyreviews.com

            Team•

            Nov 4, 2025

            @Daniel Almendares Thanks this should be fixed now, when copying a campaign that has videos it will reset the newly copied campaign without a video which I feel is the right approach for now.

            • Daniel Almendares

              •

              Nov 4, 2025

              Excellent! Yes that’s great, it’s just uploading the videos again. No prob at all 👍

              • mannie@embedmyreviews.com

                Team•

                Nov 4, 2025

                @Daniel Almendares awesome! Thanks for reporting it!