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Unable to Switch Plan under Manage Customer

Bug Reports

When in the Manage Customer screen, there is a button that says “Switch Plan”. Upon clicking that button, it shows a pop-up like the screenshot below. No actual custom plans are displayed, therefore it’s not possible to switch to another plan.

Posted by Billy ·
Status: Rejected1 comment

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Comments1

  • mannie@embedmyreviews.com

    Team•

    Oct 3, 2024

    @Billy not a bug it will only show non-Stripe plans. If you are using Stripe customers should switch these plans or you can do it by logging in as the customer.