Staff-facing default text option for Opt-in/Consent form

Use case:

I use the Opt-in Page as a staff-entry tool, not a customer self-serve form. My clients' staff enter the customer's name and number themselves (after verbally asking permission), rather than the customer filling in their own details.

The issue:

The default welcome message and consent checkbox wording are written as if the customer is filling the form in themselves (e.g. "Enter your details below to receive...", "I agree to receive text messages..."). I've edited the welcome message to be staff-facing ("Enter the customer's details below..."), but the GDPR consent checkbox label is fixed and can't be edited β€” it still reads as if the person submitting the form (staff) is the one agreeing to receive texts, rather than confirming the customer agreed.

Suggested fix:

An option to toggle between "Customer self-serve" wording and "Staff-entry" wording for the consent checkbox β€” e.g. staff-facing version could read something like: "I confirm the customer has agreed to receive review request texts."

This would remove the mismatch for anyone using the form the way I am, without affecting the self-serve use case for those who use it that way.

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Date

2 days ago

Author

Dewayne Black

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