SMS Link Preview Customization

Currently, when sending SMS review invites on iPhones, the link often appears as a preview (or deep link), which presents a few challenges:

• If no image is set, the preview can appear blank, potentially reducing engagement.

• On iPhones, the preview forces the message into two separate texts instead of keeping it as a single, cohesive message.

To improve click-through rates and message clarity, I’d love to see the following options added:

1. The ability to enable or disable link previews within SMS settings.

2. The option to customize the preview image when previews are enabled, ensuring a more visually appealing and engaging experience.

This small but impactful update could significantly enhance SMS engagement. Looking forward to feedback on whether this can be implemented in a future update. Thanks!

Two screenshots as a comparison: