Restrict Sending Limits if too many errors triggered

Recently, I encountered with a user (premium plan) who uploaded a random downloaded list of emails to send requests.

Due to that my Brevo account is temporarily restricted from sending transactional emails. This affected all my users.

At EMR we also monitor error logs. So this could be a possible solution.

The idea is:

• Restrict user accounts from sending emails, if too many errors occur linked to their account.

• Show a warning message/banner “Your account is temporarily restricted from sending Email requests. Contact support to reactivate your account.

• We can lift the restriction and reactivate from the customer management page.

• Make hourly sending limits as default setting for every customer, or with a modification option in the customer management page setting.