Private Feedback Form Changes

π—™π—œπ—₯𝗦𝗧

Can we rename Stop Negative Feedback to "Show Private Feedback" or similar?

π—¦π—˜π—–π—’π—‘π——

Could we have the Private Feedback form allowed to be triggered/shown for any rating?

A potential review flow I am looking to create would be (still planning):

  1. QR Scan / NFC Tap / Link Click

  2. How would you rate us? page

  3. Show Private Feedback Form - still show link to skip form and go direct to review

  4. Feedback Thank you page with custom messaging combined with the Current Review Sites Page with option to leave a review

I would like every customer no matter the review rating to get offered the chance to leave direct feedback and then the opportunity to leave a review direct on site removing the gatekeeping function of the Stop Negative Feedback but adding an option for customers to leave direct feedback.

π—§π—›π—œπ—₯𝗗

Can we have additional fields available on the form to be added. I would like a checkbox field initially for a "I would like to be contacted about my feedback" confirmation checkbox

Or if not - could we have a field that would accept a html embed so i can embed my own form created elsewhere?

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Upvoters
Status

In Review

Board

πŸ“₯ Feedback

Tags

General

Date

About 1 hour ago

Author

Daniel Fawcett

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