Right now we only have the option to enter one "from name" and "reply to name" in the e-mail settings in our agency dashboard.
It would increase trust if we could personalize it in each individual organization or just use dynamic values similar to the ones when creating email templates.
Here is an example from another review platform.

These are dynamic values that has been pasted in based on settings the user has filled out previously. It looks like this in practice.
[Organization owner first name] from [Organization name]
The email can stay the same. I just want to be able to personalize the name
Thank you!