MMS Image Personalization (SMS) option missing when Textgrid is configured only at client level

When Textgrid is configured at the client level only (not at the agency level), the Image Personalization → SMS (MMS image URL) option does not appear. Only “Image URL (Email)” is shown.

Once Textgrid is added at the agency level, the SMS option becomes available at the client level, but only then.

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Upvoters
Status

Planned

Board

🐛 Bug Reports

Tags

General

ETA
Nov 30, 2025
Date

4 months ago

Author

Daniel Almendares

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