Location Changes: Potential Confusion in the Agency View

In the agency view, in the upper right corner, we have a tool that allows us to quickly change locations. However, sometimes this tool can create confusion. Let's consider the following scenarios:

  • Go to Agency Β» Organizations and click on the name of an organization different from the one currently selected in the upper corner. (See IMAGE 1 below)

As you can see, there are two conflicting pieces of information, which in this case could lead to creating a location in the wrong organization.

  • Now, let's go to the Agency Dashboard. Then, use the tool in the upper right corner to change the location, doing so several times. (See IMAGE 2 below)

As you can see, nothing changes on the Dashboard. In fact, there shouldn't be any changes, as when we are in the agency, we will always see the agency’s Dashboard. However, our clients also have their own Dashboards, and the location change tool gives us the impression that we can switch to the client's Dashboard, but that does not happen. This can make it seem like a bug to those who are unfamiliar with the system.

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Thanks Elisabetta Si for pointing this out!
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IMAGE 1:

IMAGE 2:

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Upvoters
Status

Completed

Board

πŸ’‘ Feature Request

ETA
Jan 31, 2026
Date

About 1 year ago

Author

Leandro Teixeira

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