Grid scan shows all pins as “21+” although the business ranks #1 in search results

Scan: https://app.getcoucou.io/local-search-grid/scans/df9a6c41-9eba-4eee-be83-ce2659ce6495/report

Date: Nov 2, 2026, 17:22 CET
Business: Maison Blanche, Rue Notre Dame, 20220 L’Île-Rousse (place ID ChIJL5ZsIgDF0BIR...)
Keyword: Institut de beauté

Expected
Pins where the business appears in the top 3 should be green, and the summary should show them (Top 3 > 0, visibility score > 0%).

Actual

• All 37 pins are red “21+”. Summary: avg rank 21, best #21, Top 3 = 0, Top 10 = 0, visibility 0%.

• If you open a pin (e.g. 42.6194, 8.9382), “Maison Blanche - Le Spa” is #1 in the result list. Other pins show the same thing.