Facebook review link from Feedback Form errors out on mobile

When using a mobile device, clicking from a Feedback Form to a Facebook page (to leave a review) doesn’t yield the expected behavior. It just drops the user on Facebook’s home page with an error message saying the page isn’t available.

  • I’ve tested this on a Samsung Galaxy and a Google Pixel.

  • I’ve tested this on two different FB pages and two Feedback forms.

  • Same behavior whether the Deeplink toggle is turned on or off.

  • Works fine on desktop, only mobile has the issue (and mobile is the majority of traffic of course).

This is core functionality and feels rather urgent.

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Upvoters
Status

Completed

Board

🐛 Bug Reports

Tags

General

ETA
Sep 30, 2024
Date

Over 1 year ago

Author

Billy

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