It would be great if the score & review count on EMR could be read directly from the Channel, I believe it is currently set based on the number of reviews imported from the channel.
It would build trust of the businesses that they can rely on the review scores from the platform, currently they question as the score and review count on EMR is different from the front end of the channel.
The business also feels that their guests might not trust their widgets if there is discrepancy between the review count and scores, usually for hotels customers check all these websites before booking a hotel.
Below are the screenshots from a business that shows discrepancy in the review count.




Please authenticate to join the conversation.
In Review
π‘ Feature Request
About 1 year ago

ReviewsGauge.com
Get notified by email when there are changes.
In Review
π‘ Feature Request
About 1 year ago

ReviewsGauge.com
Get notified by email when there are changes.