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Error Promo Codes

Hello 👋

I created two promo codes for Moroccan customers: 30% off the monthly plan and 15% off the annual plan.

Example: the code 30XMMA25 (“Monthly Discount Moroccan Customers”) is active and valid until December 31, but when applied on the Trustellas checkout page, it shows the error message: “Invalid discount code.”

Could you please check why the EmbedMyReviews checkout doesn’t recognize my coupons, even though they appear as “Valid” in my dashboard?

(I’ve attached screenshots showing both the coupon configuration and the checkout error.)

Status: Rejected1 comment

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Comments1

  • mannie@embedmyreviews.com

    Team•

    Oct 27, 2025

    @trust stellas hey is the promo code linked to your product in Stripe? The error is from Stripe saying the code is invalid most likely not linked.