Error Promo Codes

Hello 👋

I created two promo codes for Moroccan customers: 30% off the monthly plan and 15% off the annual plan.

Example: the code 30XMMA25 (“Monthly Discount Moroccan Customers”) is active and valid until December 31, but when applied on the Trustellas checkout page, it shows the error message: “Invalid discount code.”

Could you please check why the EmbedMyReviews checkout doesn’t recognize my coupons, even though they appear as “Valid” in my dashboard?

(I’ve attached screenshots showing both the coupon configuration and the checkout error.)

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Upvoters
Status

Rejected

Board

🐛 Bug Reports

Date

4 months ago

Author

trust stellas

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