I am getting email errors in my dashboard that the review alerts are now being delivered. I have the default email provider set up as EMR’s. Can this be looked into or fixed?
@Joe C they will naturally disappear after 24 hours.
Joe C
•
Jan 23
Thank you.
Joe C
•
Jan 23
@mannie@embedmyreviews.com I have Email IT already. Should I just switch it back to that, then to receive the email alerts again
mannie@embedmyreviews.com
Team•
Jan 23
@Joe C that’s up to you but these free services were recommended by someone in the group and have been more hassle then it’s worth. Better to stick to the tried and tested platforms at some point I’m likely to remove this completely as we end up having to deal with someone else’s issues.
Joe C
•
Jan 23
@mannie@embedmyreviews.com Understood. So how do I delete and remove these errors? I go to view logs, then view solutions, click on I understand and they are still there. Any way to just remove them by clicking on an X, as I did not see it?
mannie@embedmyreviews.com
Team•
Jan 23
@Joe C It has been raised with the provider already since this is not an EMR issue this is outside our control as always EMR is BYOK first and we recommend everyone to be using their own providers. SendGrid, Brevo are the recommended choices and gives you full control.
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mannie@embedmyreviews.com
Jan 23
@Joe C they will naturally disappear after 24 hours.
Joe C
Jan 23
Thank you.
Joe C
Jan 23
@mannie@embedmyreviews.com I have Email IT already. Should I just switch it back to that, then to receive the email alerts again
mannie@embedmyreviews.com
Jan 23
@Joe C that’s up to you but these free services were recommended by someone in the group and have been more hassle then it’s worth. Better to stick to the tried and tested platforms at some point I’m likely to remove this completely as we end up having to deal with someone else’s issues.
Joe C
Jan 23
@mannie@embedmyreviews.com Understood. So how do I delete and remove these errors? I go to view logs, then view solutions, click on I understand and they are still there. Any way to just remove them by clicking on an X, as I did not see it?
mannie@embedmyreviews.com
Jan 23
@Joe C It has been raised with the provider already since this is not an EMR issue this is outside our control as always EMR is BYOK first and we recommend everyone to be using their own providers. SendGrid, Brevo are the recommended choices and gives you full control.