Skip to main content

Changing logo in agency does not work

Here you see the old logo.

No matter if i choose a new logo or delete first the old and then choose a new one:

After saving always the old logo pops up again.

Status: Completed8 comments

Log in to comment and vote

Comments8

  • mannie@embedmyreviews.com

    Team•

    Jul 27, 2024

    @Test-Heiko Test-Heil please try again if it still does not work please attach the logo here and I can see if I can upload it.

    • HEHO87

      •

      Sep 26, 2024

      Same problem again…

      At the moment you click on safe, it shows the old logo again.

      Here the logo, i hope if i post it here as picture, you have it in original resolution (in this case 949 × 151px)

      • mannie@embedmyreviews.com

        Team•

        Sep 26, 2024

        @HEHO87 just logged in and I see the logo without the slogan:


        Are you still seeing the old logo?

        • Heiko Heil

          •

          Sep 26, 2024

          @mannie@embedmyreviews.com Weired - yes i see the old logo.
          For the moment i will not delete cookies and chache, otherwise i have to login 1h in all tools again - so i will wait at least till tomorrow.

          I checked it in another browser and new logo without slogan is there.

          Do you maybe want to add a tooltip regarding to cash at this function for other users?

  • HEHO87

    •

    Jul 26, 2024

    @mannie@embedmyreviews.com seems to work now. Could it be that the change takes time, life you see the new logos but in the settings are a longer time still the old ones

  • HEHO87

    •

    Jul 26, 2024

    With the favicon is the same bug.

    • mannie@embedmyreviews.com

      Team•

      Jul 30, 2024

      @Test-Heiko Test-Heil I think this is your browsers cache. When changing favicon it may not be instant because the browser caches the favicon for performance. Try another browser/device.