[bug] Prevent Negative Reviews Option
When we setup trial for a client with feedback form setup via blueprint and later the client opt for lower tier plan which doesn't include the "Negative review prevent" feature, the feedback form still operates with this functionality untill we/user manually disable it via feedback form setting.
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Comments3
mannie@embedmyreviews.com
May 1, 2025
@Arun Saini this is too complicated for us to manage you have the ability to assign blueprints to custom plans do that.
Arun Saini
May 1, 2025
Maybe I’m not clear with my words or didn’t explain it well.
In my view, if we didn’t allow any feature in any plan and it’s still accessible to that plan user, it’s a bug.
Let’s see this in another scenario where a customer signs up for a trial (premium plan with all features), after trial, he automatically switches to a Free plan, but he still have access to this premium feature.
I’m not sure how a blueprint can solve this issue.
mannie@embedmyreviews.com
May 1, 2025
Like I said read what I said. You have enabled features and then copied that as the source we WON’T check your custom plan and remove features it’s way too complicated technically. YOU have the ability to create blueprints linked to certain custom plans so spend some time thinking how you can adjust your setup to get around this.