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Auto Reply to Reviews after set time

It would be a great feature if we can set auto replies to reviews such as Google, and set a time frame for the reply, e.g. reply to all reviews 30mins after receiving a review. Would be also great to have option of set scripts based on star rating left. E.g. star rating 1 = Sorry to hear our service was not what you expected, star rating 5 = Thanks for the excellent rating!

Status: Completed5 comments

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Comments5

  • mannie@embedmyreviews.com

    Team•

    Mar 31, 2025

    see:

    https://roadmap.embedmyreviews.com/changelog/automatically-respond-to-google-and-facebook-reviews

  • Patrick

    •

    Oct 26, 2024

    Yes - please make this a gated feature so we can upsell clients into the better plans!

  • Patrick

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    Aug 19, 2024

    Yep, this would be great. Just having the ability to auto-reply with rules (i.e., reply to 4/5 star reviews, but “stage” a reply for anything less) would be great. This is a big feature differentiator, IMO. Clients want to set this on autopilot as much as possible, and some are using 3rd-party auto-responders already.