AI Prompt Privacy (Secret Sauce)

Problem: AI prompts represent the intellectual property (IP) and the core value proposition of agencies or service providers. Currently, if an end-client has access to the settings, they can view and copy the prompt. This leads to two major issues:

1. Churn Risk: Clients can extract the prompt engineering and use it on cheaper, third-party tools.

2. Loss of Perceived Value: Exposing the "mechanics" destroys the premium service feel.
   

Proposed Solution: Implement a selective visibility system for AI prompts:

• Admin/Agency Mode: Full access to view and edit prompts.

• Client/User Mode: The prompt text is masked (displaying a message like "Configured by your agency" or simply hidden). The client can see the result (the generated response) but cannot access the underlying source.
  

Value Added: Protection of IP for agencies using EMR, increased client retention, and strengthening of the platform's white-label positioning.