Acknowledgement of edited Google reviews
When a diner edits a review from a while ago, Google sends a notification as a new review, reminding the GBP owner to reply.
However, it is not showing in EMR. Especially when it’s a negative review turning into a positive, the owner wants to reply to thank the customer. The owner is not notified in EMR.
Thanks for your consideration.
Log in to comment and vote
No comments yet
Be the first to share your thoughts.