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Ability to edit Google review responses

Feature RequestGeneral

Sometimes AI goes wrong by saying things incorrectly. Would be super helpful if agencies could edit the responses directly from EMR without having to ask clients to fix the responses from their GBP accounts. This reflects my real business cases.

Posted by Kevin Huang ·
1 comment

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Comments1

  • Seb Gardies

    •

    Mar 23

    I made the same request a few months ago because I think it's really important.

    Plus, it would allow for more impactful demos: when we sit down with a client to go over their reviews, if they've already replied to everything, we can't show them the AI reply feature.

    But if we could edit them, we could show them how the AI suggests a better response than what they had written themselves...