Problem: The "Review Source Breakdown" analytics, which visually displays the distribution of reviews across various platforms (e.g., Google, Hotels.com, Booking.com, Agoda), previously available on the Dashboard view, has disappeared after the last UI change.
Impact: This missing feature significantly hinders a client's ability to understand how their online reviews are distributed across various platforms. Without this vital information, businesses cannot effectively assess their online reputation strategy or optimize their presence where it matters most.
Proposed Action: Please prioritize the reinstatement of the "Review Source Breakdown" analytics feature on the Dashboard view in the upcoming developer roadmap.
Understanding the distribution of reviews across different online platforms (like Google, Hotels.com, Booking.com, TripAdvisor, Yelp, etc.) is crucial because it transforms raw data into actionable insights, enabling business owners to strategically allocate marketing and reputation management resources, benchmark performance against competitors, gain specific customer insights by platform, and optimize their online presence for better SEO and direct bookings. This granular view allows businesses to quickly identify platform-specific issues and ensures a healthy, credible review footprint, ultimately empowering more informed decision-making to enhance their overall online reputation and business growth.
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In Review
π‘ Feature Request
15 days ago
S.M
Get notified by email when there are changes.
In Review
π‘ Feature Request
15 days ago
S.M
Get notified by email when there are changes.