Multilingual support for review request forms (& campaigns)

Many businesses using Embed My Reviews operate in multilingual environments — especially in hospitality and tourism, where guests often come from different countries and speak different languages.

Currently, review request forms are limited to a single language. This makes the user experience less natural for international audiences and can directly impact conversion rates when asking for feedback.

Why multilingual support matters

• Hospitality & tourism: Hotels, colivings, restaurants, and activity providers welcome guests from multiple countries. Sending a review request in their preferred language increases the likelihood of receiving more reviews — and more authentic ones.

• Multilingual countries: In places like Switzerland, Belgium, or Canada, businesses need to communicate in several official languages.

• International destinations: For destinations such as Dakhla, Bali, or Barcelona, where clients often come from abroad, multilingual review requests are key to improving response rates and ensuring a consistent brand experience.

• Professional image: Offering review requests in the user’s language shows care and professionalism, reinforcing trust and brand perception.

Suggested implementation

• Option to create multiple language versions of the same review request form & campaign

• Automatic language detection (based on browser settings or client selection).

• Possibility to add a language selector (flag or dropdown) on the form.

This feature would make Embed My Reviews more powerful and relevant for international businesses — especially those in the hospitality, tourism, and service industries, where multilingual communication is a must.