Location Tally versus Organization Availability

Hi Manny. I wanted to ask a question about location usage. Suppose I have a client using the platform on a plan that allows only one location. If they want to add more locations, they need to pay for them. We use the built-in upsell feature, which I have set up perfectly. It's tiered, so the price for the first five locations is X, and for any additional locations, the price is Y. That part works perfectly.

The issue arises when they purchase another location within their dashboard. Initially, the location usage notification field shows one of one. But when they buy a new location, it changes to two of one, three of one, etc., always indicating the usage is at 100%. I don't have a problem with that part.

The problem occurs if this customer has a separate business or brand and wants to create another organization. Even though they've paid for additional locations, the system prompts them to upgrade to a different plan that includes multiple locations by default. This causes an issue because if I manually add locations in the backend, they can add organizations. However, they aren't billed for these additional locations since they are included in the plan. This makes purchasing additional locations individually pointless.

I'm trying to figure out a way to allow creating an organization as a result of purchasing a new location, or maybe there's another solution. I'm not sure what the best fix is, so I'm asking for any guidance or insight you might have. I've also included a video to clarify this issue.

If anyone has a workaround or a fix for this, I'd greatly appreciate it. Alternatively, you can reach out to me directly, and we can discuss it further. Take care.

https://www.loom.com/share/0f7b72e0a1b741d18f360db61963c314