Hi Team,
After a short period of time testing the platform, I found serval places that can be improved to make the platform more intuitive for new users.
1. You may want to add a "Create/Add a location" Button/section on the main menu.
https://prnt.sc/Xw7AIMEf-iML
For now, if a user wants to add/create a new location they need to go through many hidden steps.
First, they need to click on the profile and then click on setting
https://prnt.sc/bHj9sA-TvY4O
Second, they need to click on Organizations.
https://prnt.sc/zKtElGFdVtOF
If they just want to add a location within the current login organization there is no clear indicator for it. In fact, they need to "Edit" the current locations.
https://prnt.sc/Zj0U4Z_Xtgyk
Then the "Create a Location" section is popping up.
https://prnt.sc/Xiswrh7FoPpE
Honestly, this workflow is not very ideal or should say very not ideal.
In many cases, I assume we are dealing with small businesses which may have some different locations rather than one guy owning a lot of organizations.
I think we'd better make the "Create a location" option more prominent.
I also suggest adding a button to tho the pop-up location menu.
https://prnt.sc/21W89QqNRBrp
We still can keep the system logic as "Organization - Location" but better to make adding location much easier and more straightforward.
In this way, we don't need to handle a lot of hidden steps during the onboarding process.
2. You may want to change the wording from "Send Invites" to "Get Reviews" or "Send Review Invites" to make it clearer to the end user.
https://prnt.sc/ftK411Kl4t31
3. I suggest hiding the "Social share" section until it is live.
From my personal limited experience, when a feature is not ready yet, better to keep it hidden. Otherwise, this could be a drawback point for the potential clients to have a lot of pointless questions even could be an escape door for them to say " We may on board later once that feature is ready"
So better to keep the feature hidden until it is ready.
https://prnt.sc/5Jf7WKxnT5VF
4. As writing this post I just realized that the "Magnifier" icon has the "Create a Location" Feature.
https://prnt.sc/hz9G8uI2x49F
https://prnt.sc/1tSPUYeqZFZT
I don't know if you guys have some phenomenal ideas for searching functions or something.
I would say it's always best to have a simple, straightforward, at-a-glance button for "Create/Add a location"
That should work better in average people's common sense.
Hope all these points could make sense to everyone and hope we all save more time and close more deals.
Cheers!