Bug Report: Inability to Delete a Plan

Description: After copying a paid plan and making it as a Free plan, the system displays “0 paying subscribers.” on the new free plan. However, attempting to delete the plan results in the following error message: “Not permitted - Unable to delete the custom plan. You have active subscribers on this plan.” This has happened both to a copied plan and a free plan which was created from a scratch but which had one subscriber.

Issue:

  • The number of paying subscribers is not always accurate.

  • The system prevents deletion of the plan despite it is showing no paying subscribers.

Suggested Improvement:

  • Ensure the subscriber count is accurate.

  • Provide visibility of all subscribers on a plan, including non-paying customers on paid plans.

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

🐛 Bug Reports

Tags

General

Date

Over 1 year ago

Author

S.M

Subscribe to post

Get notified by email when there are changes.