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Dashboard not sync'ed when a review is deleted on Google

A client of mine noticed that, when a customer removes a review on Google, the review still shows on the EMR review dashboard.

Not only creating confusion for clients, but it also affects analytics on EMR.

3 comments

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Comments3

  • mannie@embedmyreviews.com

    Team•

    Jun 23

    Changed to feature request not a bug.

  • Severi

    •

    Apr 8

    Google deletes so many positive reviews randomly, I find it hard to believe any business owner would like to have those removed from the platform and widgets. You are right about the analytics part, but the solution is not to remove them from the platform.

    • Leandro Teixeira

      •

      May 18

      I fully agree. Removing them completely from the platform is not the best solution. The best approaches were outlined in this post and its related comments.