We have added two things that work beautifully together: video testimonials, and a brand new Wall of Love widget to show them off.

Video testimonials

Your customers can now leave a video, not just text. It works right inside the feedback form, so there is nothing extra to set up beyond turning it on.

What you get:

• Record or upload. Customers can record straight from their phone or computer camera, or upload a video they already have.

• Built for mobile. The recording experience is designed for phones first, since that is where most people will film themselves. It uses the native camera on iOS and Android for a smooth, familiar flow.

• Automatic processing. Once a video comes in, we handle the heavy lifting in the background (converting it, generating a thumbnail, and getting it ready to display). You do not have to touch anything.

• You stay in control. Every video lands in your Reviews area as pending so you can watch it first, then approve or reject it before it goes public. Approved videos are the only ones that ever show.

• Watch and download. From the Reviews page and your dashboards you can play any video testimonial inline and download the original file, handy for ads, social posts, or your website.

How to switch it on

Video testimonials are part of testimonials. Turn testimonials on for a customer and the option to collect video becomes available on their feedback form. That is the whole setup.

The new Wall of Love widget

We also built a Wall of Love widget, a clean, modern grid that mixes your text and video reviews into one scrolling wall of social proof. It is the kind of section you would proudly put on a homepage or landing page.

• A responsive layout that looks right on any screen size.

• Video reviews play in place, with a tidy lightbox for full screen viewing.

• Loads more as visitors scroll, so even a large collection stays fast.

Which widgets support video

For now, video testimonials display in the Wall of Love widget only. This is where they look their best, so it felt like the right place to start.

We do plan to look at bringing video into more widgets over time. If there is a specific widget you would love to see support video, please submit it to our roadmap and let us know. The more requests a widget gets, the sooner it moves up the list.